Welcome to the "TravelBala" website run by TravelBala Ltd.. ("TravelBala," "we," "us," or "our"). TravelBala is committed to respecting the privacy rights and concerns of all users of our TravelBala website (the "Site"). As such, we have established and implemented this privacy statement to inform visitors to the Site and users of the TravelBala how we use and protect the information we collect.
1.WHAT INFORMATION DOES TRAVELBALA COLLECT?
TravelBala does not collect personally identifiable information unless our visitors voluntarily provide it to us. We do, however, collect certain types of information and ask for personal information in certain circumstances, such as when you set up an account. The following sections describe what type of information we collect, when we collect it and how we use it.
（1）SETTING UP AN ACCOUNT
In order to use certain functionality of our sites, you will have to create a user account which is required you to submit certain personal information. When you register and create an account, we require you to provide us your name and email address as well as a user name that you select. We also ask for certain information such as your age, birthdate, gender and interests. Upon activating an account, you will select a user name and password. Your user name and password will be used so you can securely access and maintain your account.
（2）VIEWING WEB PAGES
As with most web sites, your computer sends information that gets logged by a web server when you browse our Site. This typically includes your computer's IP address, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a "cookie" to help the site remember your last visit. It is reminded that the information is associated with your personal account when you logged in. The information is also included in anonymous statistics to allow us to understand how visitors use our site.
（3）COOKIES
We may from time to time implement "cookies" or other features to allow us or third parties to collect or share information in order to help us improve our Site we offer, help us offer new services and features. A cookie is a small amount of data that often includes an anonymous unique identifier sent to a user's browser from a Web server and stored on a user's computer hard drive. Usage of a cookie is in no way linked to any personal information about you. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our Site.
（4）VIEWING AND DOWNLOADING CONTENT AND ADVERTISING
As with browsing web pages, when you watch content and advertising or download software or other content on our Site, most of the same information is sent to us (including, IP Address, operating system, etc.); but, instead of page views, your computer sends us information in the content, advertisement or content viewed or installed by the TravelBala and the website. Additionally, the TravelBala will collect information regarding with the software you have installed and uninstalled on your computer and what time you start and stop viewing the content.
2.COMMUNITY & SUPPORT
We only use information received from customer support requests, including email addresses, for customer support services and we do not transfer or share this information with any third parties.
3.SURVEYS
From time-to-time, we request information from users via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as your email address), and demographic information (such as interests or age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of the sites.
4.HOW DO WE USE THE INFORMATION YOU PROVIDE US?
As stated above, we use your personal information such as your name, user ID and email address to maintain your user account. We also will use your email address to contact you when we provide customer support and to inform you when another user has sent you a private message or posted a comment for you on the website.
In addition, we may also use your email address to send you information, unless you choose not to be included, to alert you to offerings from other companies that we are affiliated with. We will not ever sell your email address or send you offerings to companies that we are not affiliated with.
We may also provide aggregated information about our visitors to outside parties. We may use the information we collect to tailor your experience through the sites by displaying content according to your interests and preferences, providing a faster method for you to access your account and submit information to us and allowing us to contact you, if necessary.
5.HOW DOES TRAVELBALA PROTECT CUSTOMER INFORMATION?
We implement a variety of security measures to ensure the security of your personal information on our systems. User personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. We continue to store your personal information for so long as it is necessary to provide you our service and currently do not anticipate destroying old personal information. In most cases, we will at a minimum keep one archival copy of your information to allow us to comply with laws or respond to legal processes.
6.DOES TRAVELBALA DISCLOSE THE INFORMATION IT COLLECTS FROM ITS VISITORS TO OUTSIDE PARTIES?
We will never sell or rent your email address or any of your personal information our of our strategic partner. Unless we get your explicit approval in advance, we will only share your personal information with our strategic partner as we believe is necessary to:
keep you updated, respond to, confirm or fulfill your requests, and notify you of service issues and unusual account actions; enforce our Terms of Service or the TravelBala End User License Agreement; protect personal safety and the rights, property or safety of others; comply with laws or respond to legal processes; allow for a change of ownership of TravelBala and associated transfer of all personal information to the new owner of TravelBala, in which case your information still remains protected under this Privacy Policy; allow third party suppliers, vendors, contractors and other parties to provide products and services to us or to you, or to otherwise act on our behalf (this may include, without limitation, us authorizing such third parties to email our users regarding updates, surveys and other inquiries regarding their experience with the TravelBala client and service); allow for advertising and other audits, and surveys to, among other things, validate the size and composition of the gaming audience, and understand its experience with the TravelBala client and service. This may require, among other things, disclosing your viewing history and/or disclosing records showing which contents were viewed by which IP addresses. We will also share statistical and demographic information about our users and their use of the TravelBala with suppliers of advertisements and programming. This would not include anything that could be used to identify you or to discover individual information about you.
7.NOTIFICATION OF CHANGES
By visiting the Site, you consent to the collection and use of information by us as set forth in this privacy statement. If we decide to change our privacy statement, we will post those changes within this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
8.QUESTIONS? CONTACT US
If you have any questions about our privacy practices or your dealings with the TravelBala, please do not hesitate to contact: service@travelbala.com
9.USER DATA DELETION
If you have any concerns about your data on the platform, you can request the data deletion through the contact form: https://www.travelbala.com/contact.html?Subject=Request%20for%20remove%20my%20facebook%20data
10.TERMS AND CONDITIONS
Please also read the Terms of Service establishing the use, disclaimers, and limitations of liability governing the use of the Site.